Cloud Penny – Terms & Conditions
Last Updated: 23 Jan 2026

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Cloud Penny website and services (“Service”) operated by Cloud Penny (“Company”, “we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Service.

1. About the Service

Cloud Penny provides cloud cost optimization, FinOps consulting, assessments, reporting, and advisory services, primarily for AWS and multi-cloud environments.The Service may include:Cost and usage analysisOptimization recommendationsFinOps maturity assessmentsDashboards and reportsAdvisory and ongoing optimization support

2. Acceptance of Terms

These Terms apply to all visitors, users, customers, and organizations accessing or using the Service.By using the Service, you confirm that:You are legally capable of entering into a binding agreementYou are acting on behalf of your organization where applicable

3. Privacy & Data Usage

We use personal and organizational information only to provide and improve the Service.All data collection and usage is governed by our Privacy Policy, which forms an integral part of these Terms.Unless otherwise defined, terms used here have the same meaning as in the Privacy Policy.

4. Client Responsibilities

You agree to:Provide accurate and complete informationGrant appropriate read-only access to cloud billing or cost data where requiredObtain internal approvals before implementing any recommendationsCloud Penny does not make changes to customer cloud environments without explicit authorization.

5. Communications

By using the Service, you agree that we may contact you regarding:Service updatesReports and deliverablesProduct or service-related communicationsYou may opt out of marketing communications at any time using the unsubscribe link provided.

6. Payments & PurchasesIf you purchase any Service:

You may be required to provide billing and payment informationYou confirm you are authorized to use the provided payment methodAll information provided must be accurate and completePayments may be processed through trusted third-party payment providers, subject to our Privacy Policy.We reserve the right to refuse or cancel orders due to errors, unavailability, or suspected fraud.

7. Subscriptions (If Applicable)Some Services may be offered on a subscription basis:

Billing may be monthly or annualSubscriptions renew automatically unless cancelledCancellation must be done before the next billing cycleFailure of automatic billing may require manual payment within a specified timeframe.

8. Fees & ChangesCloud Penny may revise pricing from time to time:

8. Fees & ChangesCloud Penny may revise pricing from time to time:Changes take effect at the end of the current billing cycleReasonable notice will be providedContinued use of the Service constitutes acceptance of revised fees.

9. Refund PolicyUnless explicitly stated in writing or required by law:

Fees paid for Services are non-refundableAny savings guarantees or refund conditions will be governed by the specific proposal, contract, or Statement of Work (SOW).

10. Deliverables & Recommendations DisclaimerAll recommendations are:

Based on data available at the time of analysisProvided as advisory guidanceActual savings depend on customer implementation, workload behavior, and business decisions. Cloud Penny does not guarantee specific financial outcomes unless contractually agreed.

11. Intellectual Property

All methodologies, frameworks, reports, tools, and content developed by Cloud Penny remain our intellectual property.Clients retain ownership of their own data and cloud environments.No content may be copied, redistributed, or reused without prior written consent.

12. Acceptable

UseYou agree not to use the Service for:Illegal, fraudulent, or misleading activitiesActivities that violate applicable laws or regulationsMisuse of Cloud Penny branding, reports, or assetsViolation may result in immediate suspension or termination.

Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Third-Party Links

Our Service may contain links to third-party websites. Cloud Penny is not responsible for their content, policies, or practices.Use of third-party services is at your own risk.

14. Termination

We may suspend or terminate access to the Service:For breach of these TermsFor misuse of access or dataAt our discretion where legally permittedUpon termination, access rights will be revoked.

15. Indemnification

You agree to indemnify and hold harmless Cloud Penny, its officers, employees, and partners from any claims arising out of:Your use of the ServiceBreach of these TermsUnauthorized use of data or access

16. Limitation of Liability

To the maximum extent permitted by law:Cloud Penny shall not be liable for indirect, incidental, or consequential damagesLiability shall not exceed the fees paid for the specific Service

17. Disclaimer

The Service is provided on an “AS IS” and “AS AVAILABLE” basis.Cloud Penny makes no warranties regarding uninterrupted availability, error-free operation, or specific results.

18. Governing Law & Jurisdiction

These Terms shall be governed by:For India-based clients: Laws of India, with jurisdiction in Mumbai, MaharashtraFor GCC-based clients: Applicable local laws or mutually agreed arbitration

19. Changes to Terms

We reserve the right to update these Terms at any time.Material changes will be notified in advance where required.Continued use of the Service constitutes acceptance of updated Terms.

20. Contact Us

If you have questions about these Terms:Cloud Penny
📧 Email: support@thecloudpenny.com
🌐 Website: https://thecloudpenny.com