1. Information We Collect

1.1 Personal Information
We may collect personally identifiable information, including but not limited to:NameEmail addressPhone numberCompany nameJob titleBilling and contact detailsThis information is collected when you:Submit formsRequest assessmentsContact usPurchase or subscribe to services.

1.2 Cloud Cost & Usage Data
To provide our services, we may access:Cloud billing, cost, and usage dataAccount-level metadata (service usage, regions, tags)Important Clarification:Access is read-only unless explicitly agreed in writingWe do not access application data, customer data, or production workloadsWe do not make changes to your cloud environment without approval.

1.3 Log & Technical Data
We may collect technical data such as:IP addressBrowser type and versionPages visited and timestampsUsage analyticsThis data is used for security, diagnostics, and service improvement.

2. Use of Information

We use collected information to:Provide and deliver our servicesGenerate cost analysis, reports, and recommendationsCommunicate with clients and respond to inquiriesImprove service quality and performanceComply with legal and regulatory requirementsWe do not sell or rent your personal or cloud data.

3. Cookies & Analytics

We use cookies and similar technologies to:Improve website functionalityUnderstand user behaviorEnhance user experienceYou may disable cookies via your browser settings; however, some features may not function properly.We may use trusted analytics providers (such as Google Analytics), which process data in accordance with their own privacy policies.

4. Marketing Communications

We may send:Service-related emailsProduct updatesEducational or FinOps-related contentYou may opt out of marketing communications at any time using the unsubscribe link in our emails.Transactional or service-related communications will continue as necessary.

5. Data Sharing & Disclosure

We may share information:With trusted service providers under confidentiality obligationsWhen required by law, regulation, or legal processIn connection with a merger, acquisition, or business transferAll third parties are contractually required to protect your information.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards including:Least-privilege access controlsSecure credential handlingRestricted internal accessConfidential handling of customer dataWhile we follow industry best practices, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal and cloud data only for:The duration necessary to provide servicesLegal, contractual, or regulatory obligationsUpon service termination, access permissions are revoked and data is deleted or anonymized as appropriate.

8. International Data Transfers

Your information may be processed or stored in India or other jurisdictions where Cloud Penny or its service providers operate.By using our Service, you consent to such transfers, subject to appropriate data protection safeguards.

9. Your Rights

Depending on your jurisdiction, you may have the right to:Access your personal dataRequest correction or deletionWithdraw consent for marketing communicationsRequests can be made by contacting us at the email below.

10. Third-Party Links

Our website may contain links to third-party websites.We are not responsible for their privacy practices and encourage you to review their policies.

11. Children’s Privacy

Our Service is intended for business use and is not directed at individuals under the age of 18.We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.Material changes will be communicated via email or website notice.

Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or data handling practices:Cloud Penny
📧 Email: support@thecloudpenny.com
🌐 Website: https://thecloudpenny.com